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ABOUT PROCARE AUSTRALIA

Together Towards Independence

At ProCare Australia, we believe that every individual deserves the opportunity to live with dignity, independence, and purpose. As a trusted NDIS provider, we are dedicated to delivering person-centred disability services that go beyond meeting needs — we empower people to achieve their goals, embrace opportunities, and live life their way.

Our team is passionate about making a meaningful difference in the lives of individuals, families, and communities. With compassion, integrity, and professionalism at the core of everything we do, we provide a wide range of supports including daily living assistance, community participation, life skills development, early childhood supports, and much more.

What sets us apart is our commitment to listening and tailoring our services to reflect the unique strengths, cultures, and aspirations of every participant. We work hand-in-hand with you to create pathways to independence, inclusion, and growth.

At ProCare Australia, your journey is our priority. Together, we strive to build a future where ability is celebrated, opportunities are accessible, and every person is empowered to thrive.

Support That Makes a Real Difference

Every individual has the right to independence, dignity, and the opportunity to live a life filled with purpose.

Our Mission

To deliver high-quality, person-centred disability support that empowers individuals to live with independence, dignity, and confidence. We are committed to providing compassionate, reliable, and flexible services that reflect each person’s unique needs, goals, and aspirations.

Our Vision

We envision an inclusive community where people of all abilities are valued, respected, and supported to achieve their fullest potential. Through care, innovation, and integrity, ProCare Australia strives to create a future where every individual can live a meaningful and fulfilling life.

WHY CHOOSE US?

Your Trusted NDIS Partner

We build lasting partnerships based on trust, respect, and compassion. Choosing us means choosing a team that listens, understands, and tailors every service to your unique needs and goals.

Dedicated Team

Our experienced and compassionate staff are committed to making a positive difference every day.

Quality & Reliability

We uphold the highest standards to deliver consistent, professional, and dependable services.

Empowerment & Independence

Our focus is on helping you build skills, confidence, and the freedom to live life your way.

Personalised Care

Every individual is different, and our supports are designed to reflect your choices, preferences, and aspirations.

OUR EXPERTS

ProCare Australia's Staff

Mark William

Diet & Nutrition

Anne Doe

Diet & Nutrition

Anne Doe

Diet & Nutrition

Meet Our Professional Expert. Our Team

HOW TO BOOK OUR SERVICES?

How It Works?

01

Call Us

o book services with ProCare Australia, you can call us at 0422 428 431 & our friendly team is available to answer any questions you may have and help you schedule the care and support you need.

02

Contact Form

If you prefer to contact us online, you can fill out our contact form on our website. Simply provide your contact information and a brief message, and one of our team members will get back to you as soon as possible to help you schedule services.

03

Write Us

Another way to book services with ProCare Australia is to email us at info@procareaus.com.au. Our team will review your message and get back to you promptly to discuss your care and support needs and help you schedule services.

POPULAR QUESTIONS

Frequently Asked Questions

ProCare Australia is a service provider based in Victoria, offering personalised support and care for people with disabilities to help them live independently and achieve their goals.

The National Disability Insurance Scheme (NDIS) provides funding to people with disability to access supports and services that help them achieve their goals and live independently.

Our services are available to participants who have an active NDIS plan with funded supports. We work with individuals of all ages and disabilities, tailoring supports to meet their unique needs.

Getting started is easy. Contact us via phone or email, and our friendly team will guide you through the intake process, including an initial assessment and support planning to tailor services to your goals.

We work closely with you to understand your goals and provide supports that align with your NDIS plan, from daily living assistance to skill development and community participation.

Yes. Our Assist–Travel/Transport services ensure you can get to appointments, social activities, and community events safely and on time.

Our team is highly trained and follows strict quality and safety standards aligned with NDIS requirements. We regularly review our processes and seek feedback to continuously improve our service delivery.

Yes. We provide tailored early interventions for children to support development, learning, and wellbeing from an early age.

We welcome your feedback to help us improve. You can contact our team directly via phone, email or can also fill our feedback form. We have clear procedures in place to address concerns promptly and respectfully.